AIRLUGGAGE INSURANCE

Trustpilot 4.6/5 based on 181,095 reviews

Get an easy €100 for each bag that gets lost or delayed

You receive the money in days, and there are no complex forms to fill out.
Because we like to keep things simple.

Luggage insurance 
that’s fast and easy

  • €100 payout per bag lands in your account in days

  • No need to prove what’s in your bag

  • All you need is the PIR number from the lost luggage desk

  • Up to 2 bags checked in under your name qualify

  • You get paid no matter how quickly your bag’s found

📣 AirLuggage is one thing, compensation is another. We'll also help you claim up to £1,200 from the airline for lost, delayed, or damaged bags.

How it works

Your bag is lost or delayed

If your checked-in bag doesn’t arrive, get a Property Irregularity Report (PIR) number from the lost luggage desk inside the airport.

Notify us

Send us the PIR number or upload a photo of the report. We’ll ask you to upload your bank details, flight information, and ID at the same time, so there’s no delay with your payout.

You get paid!

We check the details and pay you €100 for each bag lost or delayed within 5 working days.

Essential

£21.99/year

per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to £520 for compensation

    • - Up to £5,300 for extra expenses

    • - Up to £1,200 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 trips

  • 10% off your eSIM card

Choose Essential

effectively £1.83 per month!

Complete

£44.99/year

was £7.08

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for 7 trips

  • AirLuggage insurance for 7 trips

  • 20% off your eSIM card

Choose Complete

effectively £3.75 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 181,095 reviews

We've helped 2.2 million people get paid compensation

Good job! Thanks to Airhelp

Sebastien Coirault

AirHelp pursued my compensation claim even though I was told I would not receive any by the airline. It was easy to provide the information and receive the compensation.

Nicola

Amazing This helped me take the money I was entitled to get from this airlines who are always in problems and delays. Thank you

Alexandra Vigu

The fact that I could submit my claim for reimbursement for a cancelled flight, which I could not do in Wizzair website. Air Help accepted my claim and I received my money back

EniZ

My issue was solved rapidly and very good. Thank you! Amazing company.

Alex Iancu

It was great that air help responded to my refund request as quick as possible. I was informed periodically about the progress of the request. It was really nice that through times i knew what was gojng on with the request and the possible decision on the refund. Finally when my request was approved and was given some days till the money will be sent to my bank account , i sent the iban and after a few hours i had the money. Air help is really reliable and helpful through any process and request that anyone might have. I totally recommend it.

Alkmini Piperaki

Frequently Asked Questions

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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